Job Description

Job Description:

Responsibilities of this role will include

ü  Gathering and documenting requirements, designing business processes, aligning solutions to business objectives and supporting the delivery of the change through the project life-cycle.

ü  Establish and maintain strong communication channels across all project streams, Business Teams, vendors and technology delivery teams.

ü  Collaborate with both Business Stakeholders and End users to ensure that the change management framework and governance procedures are adhered to.

ü  Review and managing business test life-cycles from user acceptance to post implementation, as well as identifying and resolving risks and issues impacting various project inter-dependencies

ü  Capture lessons learnt and sharing them with other businesses and stakeholders.

ü  Conduct End user Training / Knowledge Sharing session to improve User adoption

ü  Maintain the Product Backlog & Sprint Backlog at each project level

Key Skills:

• Excellent written and verbal communication skills
• Great analytical, critical thinking and problem-solving abilities
• Superior presentation and negotiation skills
• Strong adaptability and capacity to work in multi stakeholder environment
• Business Process & Process Design
• Change Management
• Financial Services
• Understanding of Technology (any one of the CRM packages / Core Banking Apps / Microsoft / understand of Database concepts)